Who are we?
Alaska Tour & Travel specializes in arranging custom vacation packages to Alaska. Our guests are predominately from outside Alaska, nearly all are from the US and Canada. We have been in business over 25 years, and we have helped well over 250,000 visitors plan and experience a trip of a lifetime to Alaska. Our office is in midtown Anchorage on Arctic Boulevard. Our office staff ranges seasonally from 12 to 20 employees. Most of our communication with our guests is by phone and email.
We also operate the Park Connection Motorcoach, which is a bus service that runs between Denali Park and Seward daily during the summer months. In addition to our reservations staff, we also have a team who work the Park Connection during the summertime.
What types of jobs do we have?
Our primary business is making reservations for visitors coming to Alaska, so naturally our Alaska Travel Specialists (aka Reservation Agents) are the heart of Alaska Tour & Travel. We have three primary Travel Specialist positions:
- Seasonal Alaska Travel Specialists - We generally interview and hire for these positions from November through March, with agents working as early as January through early September. We do have the flexibility of offering positions for college students who want to work part time around class schedules through early May, switching to full time May through the end of August.
- Full Time Flex Alaska Travel Specialists - Full Time Flex position provides full time (40-hour/week) employment from January through mid-September and part time employment (24-hours/week minimum) from mid-September through December. Individuals may also choose to forego the part time employment for this mid-September through December timeframe and return to a full time position (40-hour/week) in January.
- Full Time Travel Specialists - Most of our full-timers first worked for us seasonally. We do hire some team members for this position from outside the company, but they must have plenty of relevant work experience in the Alaska travel industry and solid work references. Full time agents qualify for company benefits.
Our Park Connection Motorcoach team consists of Park Connection Supervisors and Park Connection Expeditors:
- Park Connection Supervisors - Oversee the team and coordinate the daily Park Connection operations to maintain the motorcoach schedule and high level of service.
- Park Connection Expeditors - Greet and check in passengers boarding motorcoaches downtown, load and unload luggage, and answer questions about our state. Often expeditors help in our office with basic duties such as answering emails and processing simple reservations. Since the Park Connection operates May to mid-September, most of the team is seasonal.
What’s the Alaska Tour & Travel Work Life Like?
Our agents work as a team, communicating with guests by phone and email, while preparing custom travel packages using a reservation system. A typical day will include making reservations for Alaska travel products, preparing quotes, answering questions regarding travel to Alaska, processing payments, and other miscellaneous office duties. Work schedules vary depending on the time of year. Our reservation office is typically open 7 days a week from January through September, and 5 days a week from October through December. All Travel Specialists can expect that some weekend work will be required.
How do you apply?
If you are interested in joining our team, come into our office and introduce yourself, or give us a call to see what positions we may have available. We typically interview and hire for reservation agents in December and January, and Park Connection staff in late winter to early spring.
We encourage you to come into our office to apply in person, or download an application here, and email it to us at the address below. Be sure to include a resume if you have one prepared. We will contact you shortly after we review your application. Still have questions? Give us a call!
Physical and Mailing Address
Alaska Tour and Travel
3900 Arctic Blvd, Suite 304
Anchorage, AK 99503
Office: 907-245-0200
Fax: 907-245-0400
Email: jobs@alaskatravel.com
Any information you provide us will be held in confidence. Thanks again for your interest in Alaska Tour & Travel!